Depro Corporation obtained certification for ISO 17100, the international standard for translation services, in July 2016, with the aim of ensuring that the workflows related to its translation services conform to the relevant guidelines and of providing services that meet customer expectations. Since then, the company has undergone annual surveillance audits and two recertification audits while continuing to operate under this standard. Although no major improvement items or corrective actions were identified during this period, discussions with the auditors provided hints for further enhancements, as well as information on industry trends and changes in the standard itself, which the company has used to make ongoing improvements to its internal processes.

However, with the rise of machine translation and AI, the nature of translation projects has changed compared with when the certification was first obtained, and the quality criteria required by customers have also evolved. In addition, as the purpose and significance of this standard, as well as the workflows based on it, have now become fully embedded among the relevant staff within the company, Depro Corporation has decided to relinquish its ISO 17100 certification as of April 2026. Going forward, the company intends to leverage its approximately ten years of experience with this certification and to incorporate the resulting know-how into its efforts to further contribute to the success of its customers’ projects.

Depro Corporation